Big Brick Media (Trading name of PT Software Ltd)
Website: https://bigbrickmedia.co.uk/
Last updated: August 2026
Please review these Terms of Service carefully, as they set out the rules, rights, and responsibilities governing (A) your use of our website, and (B) any services you engage us to provide.
Part A — Use of Our Website
1. Terms
By accessing this website, you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained on this website are protected by applicable copyright and trademark law.
2. Use License
- Permission is granted to temporarily download one copy of the materials (information or software) on Big Brick Media’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on Big Brick Media’s website;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or “mirror” the materials on any other server.
- This license shall automatically terminate if you violate any of these restrictions and may be terminated by Big Brick Media at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials on Big Brick Media’s website are provided “as is”. Big Brick Media makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Big Brick Media does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. Links
Big Brick Media has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Big Brick Media of the site. Use of any such linked website is at the user’s own risk.
Part B — Provision of Services
This Part applies where you engage Big Brick Media to provide services (including but not limited to web design and development, IT support, graphic design, and other digital services), whether under a separate signed agreement/proposal or by instructing us to proceed with work.
5. Scope of Services
The specific scope, deliverables, and fees for any engagement will be set out in a separate quote, proposal, or agreement between you and Big Brick Media. These Terms of Service apply in addition to, and alongside, any such agreement, unless that agreement expressly states otherwise.
6. Fees and Payment
- Unless otherwise agreed in writing, invoices are payable within 14 days of the invoice date.
- If payment is not received in full by the due date, we reserve the right to charge statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998, currently equivalent to the Bank of England base rate plus 8% per annum, calculated daily on the outstanding amount from the due date until payment is received in full.
- In addition to statutory interest, we reserve the right to charge a fixed compensation/admin fee for late payment, in line with the Late Payment of Commercial Debts (Interest) Act 1998:
- £40 for debts up to £999.99
- £70 for debts between £1,000 and £9,999.99
- £100 for debts of £10,000 or more
- We reserve the right to suspend or pause work on any project where payment is overdue, until outstanding invoices are settled.
- This clause applies to business clients (B2B). It does not apply where you are contracting with us as a consumer.
6a. Deposits and Payment Structure
Unless otherwise agreed in writing, we may require a deposit before work begins on a new project, with the balance invoiced on completion or at agreed milestones. The specific payment structure (deposit, milestone payments, or invoicing in full on completion) will be set out in your quote, proposal, or agreement. Deposits are non-refundable once work has commenced, except where we are unable to deliver the agreed services through our own fault.
6b. Third-Party Costs
Where a project requires third-party costs on your behalf — including but not limited to domain registration, premium plugins or themes, stock imagery, or hosting — these will either be invoiced to you at cost, or built into your project fee, as set out in your quote or agreement. We will not incur significant third-party costs on your behalf without your prior approval.
7. Exclusion of Liability
- To the fullest extent permitted by law, Big Brick Media shall not be liable to you for any consequential loss, special damages, indirect damages, loss of profits, loss of business, loss of goodwill, or liquidated damages, whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise, even if Big Brick Media has been advised of the possibility of such loss or damage.
- Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law.
- Subject to clause 7.2, our total liability to you arising out of or in connection with any services provided, whether in contract, tort, or otherwise, shall not exceed the total fees paid by you to us in respect of the services giving rise to the claim.
- Because some jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages, these limitations may not apply in full to you where local law provides otherwise.
7a. Revisions and Change Requests
- Unless otherwise agreed, your project fee includes up to two rounds of revisions to the agreed deliverables. Requests for further revisions may be charged at our standard rates.
- Any request to change the agreed scope of work (a “Change Request”) — including new features, pages, or functionality not in the original quote — must be agreed in writing and may result in additional fees and/or an adjusted timeline before we proceed with the change.
- We are not responsible for delays caused by late feedback, late provision of content or materials, or late approvals from you. Where such delays occur, project timelines will be extended accordingly.
7b. Acceptance of Deliverables
Once we deliver a project milestone or completed project for your review, you must provide feedback or sign-off within 14 days. If we do not hear from you within this period, the deliverable will be deemed accepted, and any further changes may be chargeable as a new piece of work.
8. Intellectual Property
Unless otherwise agreed in writing, ownership of final deliverables (e.g. website files, designs) transfers to you upon payment in full. Big Brick Media retains ownership of any pre-existing tools, frameworks, or materials used in the course of providing the services, and reserves the right to display completed work in its own portfolio and marketing materials unless you request otherwise in writing.
9. Cancellation and Termination
Either party may terminate an ongoing services engagement by giving written notice, subject to the terms of any separate agreement in place. You remain liable for payment of all fees and costs incurred for work carried out up to the date of termination.
9a. Client-Supplied Content and Licensing
- Where you provide us with content for use on your website or in materials we create for you — including but not limited to images, photographs, video, audio, logos, text, or other media (“Client Content”) — you warrant that you own the rights to that Client Content, or hold all necessary licenses, permissions, and consents to use it, and that its use will not infringe the intellectual property rights, privacy rights, or any other rights of any third party.
- You are solely responsible for ensuring all Client Content is correctly licensed for its intended use, including any commercial use on a live website.
- Big Brick Media accepts no responsibility or liability for any claim, loss, damage, or cost arising from our use, upload, or incorporation of Client Content that you have supplied, including where that content is later found to be unlicensed, incorrectly licensed, or used in breach of a third party’s rights.
- You agree to indemnify Big Brick Media against any claims, damages, costs, or expenses (including legal fees) arising from a breach of this clause.
- We reserve the right to decline to use any Client Content we reasonably believe may infringe a third party’s rights, or request evidence of appropriate licensing before using it.
9b. Post-Project Handover and Ongoing Services
- Whether Big Brick Media continues to host, maintain, or manage your website or services after project completion, or hands over full access and control to you, will be set out in your quote, proposal, or agreement.
- Where we continue to provide hosting, maintenance, or support services, these are subject to separate terms and fees which will be agreed with you.
- Where a project or ongoing services contract ends, we will, within a reasonable time and subject to payment of all outstanding fees, provide you with reasonable access to your website files, content, and any accounts under your ownership, to enable a smooth handover.
9c. Subcontractors
We may, at our discretion, engage freelancers or subcontractors to help deliver services to you. We remain responsible for the work delivered under this agreement regardless of whether it is carried out by our own staff or a subcontractor, and any subcontractors we engage will be bound by confidentiality obligations equivalent to those in this agreement.
9d. Confidentiality
Each party agrees to keep confidential any non-public business, technical, or client information disclosed by the other party in the course of the engagement, and not to disclose it to any third party except as required to deliver the services, or as required by law. This obligation continues after the engagement ends.
9e. Data Protection
Where we process personal data on your behalf in the course of providing services (for example, via your website forms or CRM), we will do so in accordance with UK GDPR and the Data Protection Act 2018, and will process such data only for the purposes of delivering the agreed services, unless otherwise required by law.
Part C — General
10. Revisions and Errata
The materials appearing on Big Brick Media’s website could include technical, typographical, or photographic errors. Big Brick Media does not warrant that any of the materials on its website are accurate, complete, or current. Big Brick Media may make changes to the materials contained on its website at any time without notice. Big Brick Media does not, however, make any commitment to update the materials.
11. Terms of Use Modifications
Big Brick Media may revise these Terms of Service at any time without notice. By using this website or engaging our services you are agreeing to be bound by the then-current version of these Terms.
12. Governing Law
These Terms, and any claim relating to Big Brick Media’s website or services, shall be governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction, without regard to conflict of law provisions.
13. Contact Us
If you have any questions about these Terms, please contact us at:
PT Software Ltd (trading as Big Brick Media) hello@bigbrickmedia.co.uk
14. Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond its reasonable control, including but not limited to illness, accident, industrial action, power or internet outages, or acts of government.
15. Non-Solicitation
During the course of an engagement and for six months afterward, you agree not to directly solicit or engage any Big Brick Media staff member, contractor, or freelancer who was involved in delivering your services, without our prior written consent.
16. Assignment
Neither party may transfer or assign its rights or obligations under these Terms to another party without the other party’s prior written consent, except that Big Brick Media may assign these Terms in connection with a merger, acquisition, or sale of its business.
17. Notices
Any formal notice required under these Terms must be given in writing and sent by email to the relevant contact address on record, or by post to the registered business address.
18. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
19. Entire Agreement
These Terms, together with any quote, proposal, or agreement specific to your project, constitute the entire agreement between you and Big Brick Media in relation to their subject matter, and supersede any prior discussions or agreements, whether written or oral.